Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

15 May 2018
ANJANI 5.6
Their VDSL broadband is slow.
14 May 2018
Geoff Wilkins 9
Awesome Northland service.
Pros
No hassle connection, reliable service, no account problems.
Cons
24 month contract.
11 May 2018
GarryHolland 9
Overall excellent service received from NOWNZ. Internet does cease to operate occasionally, requiring a reset (always starts functioning again after this).
Pros
Customet Service, Always able to get through to someone whem needed.
Cons
Internet does stop functioning occasionally, requiring a reset.
08 May 2018
Dror 2.2
This company are a bunch of amateurs. They provide a very bad service and product.
Pros
There are none
Cons
Zero communication.
07 May 2018
Chris 4.6
I 'acquired' Voyager when the company bought out Actrix (which has provided me with years of faultless service). At the same time I switched to UFB. Both were a disaster. The fibre has never come up to the capacity of my previous VDSL and I have a worse internet connection than pre-fibre. Continuous drop-outs, connection difficulties (unless almost sitting on top of the modem). Voyager have not been able to offer any solutions, or been particularly interested. After many calls I gave up. Am now changing provider. ...read more
07 May 2018
Edward 1
the worst company I ever used. No support at all. Stay away from them!
Pros
no
Cons
no
07 May 2018
Dinoy 10
Excellent communication and support. network is reliable and Good Management management in place.
05 May 2018
Bruce Millar 7
Confusing setup after being advised Fibre was ok then not.
Application started March 1st...final connection ADSL/VDSL May 3rd.
04 May 2018
Cory 8.8
Great low-cost and reliable provider. BYO router good option for reducing E-Waste. Email Support only.
Pros
Reliable service. Have had no outages or speed issues.
Support team have been helpful
Good pricing and easy billing.
Cons
Email support only is generally good until you don;t have online access. Was able to use mobile internet to try and diagnose issues.
Had difficulty setting up own router (Linksys AC1600) onto Bigpipe. They do have setup instructions for popular models, but mine was not on that list. Eventually fixed via email conversation and trial & error. ...read more
03 May 2018
Brian Field 5.8
Support. Communication is very poor with no replies to initial emails or phone.And at this point in time when deciding to change provider. Also expect all customers to understand their internet system and contract( am aged mid 70ΓÇÖs )
Value. Over the top
Showing 10 of 2156 reviews

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Reliability
7
Speed
7
Support
7
Features
7
Value
7
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3 Great Offers
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Unlimited Broadband from $50 p/m
Plus 6 months of Prime Video on us
Connect your home with 4G Wireless, 5G Wireless, Fibre, ADSL or VDSL broadband. We’ll set you up with the best deal in your area.
Unlimited Broadband from $50 p/m
Plus 6 months of Prime Video on us
Connect your home with 4G Wireless, 5G Wireless, Fibre, ADSL or VDSL broadband. We’ll set you up with the best deal in your area.
Join Contact on any energy plan and get a $300 credit when you add broadband. 
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Join Contact on any energy plan and get a $300 credit when you add broadband.
*T&Cs apply. Promo code ‘CONTACT300’.
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