Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

5.6 / 90 reviews

02 July 2025
Rob 3.4
In all my years, I'm not sure I have ever experienced a company as terrible as Skinny. Their service is abysmal. Their software is abysmal. Their wireless service is abysmal (we received a 2nd hand modem which was missing a code making it unusable). Cancelling is abysmal as they refuse to refund or transfer 4 weeks of pre-payment. Avoid at all costs!
Pros
Nothing good about them.
Cons
Absolutely. The. Worst. I. Have. Experienced.

9.0 / 67 reviews

01 July 2025
Stephen 4.8
Never get speeds above 60mbps

1.3 / 3 reviews

01 July 2025
Judy 1.2
No support. Sent the modem to a random address. Could never connect to the internet, kicked me off the live chat and sent me an email repeating instruction that had already failed to help.
Pros
None
Cons
No Support

6.6 / 52 reviews

30 June 2025
matt 6.6
was good and now meh, we had 2 price increases this year alone since aegis and a one off price for fixed ip is great, the support team is a prick to get a hold of when the fiber has been drilled through on the road for example and could be within $4 of others for the similar speeds with fixed ip
Pros
no monthley charges foe fixed ip
Cons
costs going up in a 5 month pattern and no soupport for current coustomers that is convieniant

5.2 / 188 reviews

29 June 2025
Graeme 1.8
We have this at our Bach was signed into contract the second time with them man a mistake
Pros
None
Cons
So internet no support and when you do they will back to you never

4.8 / 56 reviews

29 June 2025
Graeme 1.8
Was with them as had power with them they have little to no support they originally said 24 /7 support lies the go thru Devoli another rubbish supplier I have never had full throttle fibre best I can get is 80/80 pay for 500/100 total GARBARGE STAY AWAY
Pros
None
Cons
So internet no support and when you do they will back to you never

1.3 / 3 reviews

28 June 2025
Deegan 1
got internet and was told it was all up and running. it wasn’t so went to support for help and they said it was fine but it still wasn’t then after a long argument they decided to send a technician to have a look and they never turned up.
Pros
none
Cons
a lot

9.0 / 67 reviews

28 June 2025
Richard Shaw 7.4
Best value I could find, and a very fast, simple change over.
Pros
Very good value, good communication.
Cons
None

2.8 / 16 reviews

23 June 2025
Michael 3.6
Poor customer service; agreed on a price per month for 12 months, which they later changed. Despite several online messages and promises it will be fixed to the original agreed upon price, I'm still paying the incorrect amount.
Pros
Internet worked at specified speed.
Cons
Incorrect charges applied and inability by support staff to fix it.

9.0 / 67 reviews

21 June 2025
Paul Molloy 8.2
seem to be the cheapest around, no frills (but what company does provide frills?) minimal support but it just works
Pros
inexpensive by comparison
Cons
not much tech support
Showing 10 of 2219 reviews

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Reliability
7
Speed
7
Support
7
Features
7
Value
7
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Unlimited Broadband at the speed you need with the price you want. For just $59.59 per month, you can make your broadband a lot more simple.
Unlimited Broadband at the speed you need with the price you want. For just $59.59 per month, you can make your broadband a lot more simple.
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