Leave a review of Lightwire

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Lightwire was founded in 2006 as a result of a single issue: Dr Murray Pearson could not source a reliable broadband internet connection to his rural property in the Waikato. This led Dr Pearson to undertake a research project through the University of Waikato and to develop No 8 Wireless, which would later become Lightwire. They take their mission of connecting people and businesses with the fastest internet and best network technologies very seriously. So seriously in fact that if there isn’t a solution, they will build one. Taking their local knowledge, can-do attitude, and ability to turn research and development into smart consumer-based solutions Lightwire aim to lead New Zealand in connectivity technology.

Lightwire know the Waikato. Based in Hamilton, New Zealand, their team turn research and development into world-class solutions for people like you. For over a decade Lightwire have been connecting small communities and more recently, providing complex network, data and internet solutions Waikato-wide.

Lightwire’s history is steeped in innovation and they continue to create practical solutions to rural, residential, prepay and business customers throughout the Waikato. 

 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Total: 6.7
Reliability 6.9
Speed 5.8
Support 7.5
Features 7.8
Value 5.5
Average from 8 reviews
Showing 1-5 of 8 items.
2021-01-26 16:11:02
L Rolton 5.6
Not to bad for Rural Broadband, however is expensive for the amount you get on each plan ..... someone is making a very comfortable living from the rural sector? The other thing they are not very flexible and won't divert from their conditions .... not willing to discuss either. Interesting that Covid has happened and this company is not listening or willing to help!
Pros
Reasonable support
Cons
Unwilling to talk away from their terms and conditions!
2020-02-10 11:42:33
Dianne Macdonnell 7.8
Joined LightWire in 2008 - a fantastic, ground-breaking Kiwi company. Sadly, became too expensive and speeds can't match other companies like yourselves. Their support team is simply excellent though - calls answered quickly always, and problems always sorted quickly.
Love the company. Just not able to continue with them, and they understand.
Pros
Most admirable Kiwi company. Super-excellent support.
Cons
Now too expensive and speeds can't match other companies like yourselves.
2019-12-15 16:52:06
James May 9.8
Been with this company for a few years now, always a consistent and reliable service. Customer service is even better!!!
Pros
fast internet, rural broadband
Cons
none
2019-02-25 15:03:52
Heidi 3.8
Was an ok service provider, very expensive
Pros
Services were done without notice
Cons
Expensive and cuts out all the time
2018-04-04 02:10:58
Andrew 3.4
Ridiculously slow. Cannot support an internet phone. Cannot, at times, even stream youtube.
Pros
Not as expensive as other options.
Cons
So slow that I am not sure if legally they should be able to call it Broadband. Less than 1Mb/s is not unusual during peak times. In an area with a strong signal.
Showing 1-5 of 8 items.
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