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Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

8.4 / 575 reviews

12 October 2022
Katrina Briscoe 9.4
Highly recommended
Now means Now
Lovely staff

8.4 / 575 reviews

12 October 2022
Devon 8.8
Love NOW Broadband. They have excellent customer service, and the broadband is great.
Pros
Speed, Support, Value for money
Cons
No cons - been using NOW since we moved into our new house and no issues to date!

7.7 / 19 reviews

12 October 2022
Alina 8.8
For some reason, we often move to new address sometime even oversea. Thanks for
hotshot free moving feature and open-term plan, we can open, move, close our service soomthly. It is the simpiest and cheapest service provide i can find in New Zealand.
Pros
Free Moving Addres & Open Term
Cons
N/A

8.4 / 575 reviews

07 October 2022
Chris Reay 8.4
Having suppliers that stand behind their product is golden. now Broadband is just that. How cool is it to do business with people not an evil corporation!
Pros
Real people
Cons
Chorus is still in the mix :(

8.4 / 575 reviews

06 October 2022
Leonie Wallwork 9.4
NOW are brilliant to do business with - they just nail it every time!

4.9 / 55 reviews

03 October 2022
JAMES 6
Only since we moved from Spark to Contact am I seeing internet dropping out regularly, latency in trying to open web pages, or delays in opening streaming services.
Pros
personable customer services
Cons
CS team takes over 48 hours to respond

6.6 / 39 reviews

03 October 2022
Sandra 7.2
Cannot compete on price

7.5 / 10 reviews

03 October 2022
Sandra 10
The support workers are well trained and are easy to understand. They are based in Auckland
Pros
no
Cons
no

8.4 / 575 reviews

03 October 2022
Fiona O'Neill 10
Professional effective service.
Pros
Response professional and effective.
Cons
None.

5.0 / 18 reviews

01 October 2022
Sara 2.4
Worst experience ever. Internet failure consistently every day, no response to my multiple enquires. Paid $800 for a tv 3 weeks ago, no sign of the tv. DO NOT RECOMMEND!!!
Pros
We have power.
Cons
Rubbish internet connection, poor communication, unreliable.
Showing 10 of 2184 reviews

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Reliability
7
Speed
7
Support
7
Features
7
Value
7
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