Leave a review of Econofibre

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Econofibre

Who is Econofibre?

We provide competitve price in NZ

We provide the fastest internet speed in NZ

We provide the highest customer satisfaction in NZ

Total: 4.0
Reliability 4.2
Speed 4.7
Support 3.3
Features 3.3
Value 4.5
Average from 6 reviews
Showing 1-5 of 6 items.
2021-06-29 13:49:01
Graham 3.6
While cheap, it's not by a large margin. Support is abysmal and my so-called static IP has changed 4 times since February causing misery for people accessing remote resources. The cheap product isn't worth the absolutely terrible support they provide. Fine when it works, but god help you when there's a problem
Pros
Cheap, reasonably fast
Cons
Dreadful support and flakey configuration
2021-03-20 22:19:28
Warwick 8.6
Support is limited to email, but so far so good. No outages yet (been with them for 2 months), and switching providers was very easy. It all just worked first time.
Pros
Very cheap
Cons
Speeds have occasionally been slower than expected, but usually as quick as I expect.
2021-02-16 16:01:33
Siva 1.0
Supports only through email because none of them could speak English. Same company as worldnet, called them and completely incomprehensible. Looks like the operate out of China like how Vodafone operates out of India. I'm still not connected to internet and their emails take generations to reply.
Pros
Nothing.
Cons
Sketchy service. Should have just not gone with it. Paid advances too as requested by their website.
2019-08-14 11:37:02
Rafael 1.6
Don't be fooled by the low prices. This is the worst support I've ever seen. I've been trying to contact them for 5 months (!) to fix a slow connection issue (actual 11 Mbps vs 70 Mbps in the contract), and they take days to answer just blahblahblah and nothing actually happens. They don't have a physical address, no telephone to call. And things get even worse: they store our passwords in plain text! This is simply unacceptable.
Pros
At least it seems there's no exit fee
Cons
Slow connection, terrible support, passwords are stored in plain text, no physical address, no telephone, no real time support
2018-05-07 03:03:22
Edward 1.0
the worst company I ever used. No support at all. Stay away from them!
Pros
no
Cons
no
Showing 1-5 of 6 items.
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T&C's apply