Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

30 December 2020
john gary lomax 8.8
Good service
30 December 2020
Jo 4.6
No benefits for LOYAL Customers
Pros
Good
Cons
Slow without warnings
30 December 2020
Ria 2.6
Poor service, bad management and staff. Silly company who thinks every single issue us customers have is not a big issue, where it takes weeks or months to get resolved or looked at, they can't give us customers an update whenever we call, They don't respond to any of our emails when we follow up, they get addresses mucked up . This company does not look after their customers, they take our money. Its better off people go to other service providers like Vodafone and etc where they have good quality broadband and look after their customers well. ...read more
Pros
Cheap Prices
Cons
Rip off Service Provider.
29 December 2020
Marie ArnoLd 10
Great service
Great customer service
No complaints


Fast accurate
Pros
Quick efficient
Cons
None
28 December 2020
Antjecatherienna Tuhakaraina 6.6
Great service and customer support
Pros
Good customer support
Cons
Internet speed and complications
23 December 2020
Paul Stevenson 8.6
Really fast service, communication great, set up a piece of cake. What more can you ask.
22 December 2020
Paul 5.2
broadband continues to drop out after numerous attempts to reset the router
Pros
Cons
telephone answering service is horrid
21 December 2020
yuqi wang 9.8
Really good
Pros
Good
Cons
No
21 December 2020
CPM 8.2
Good deal when first signing up. I was on the $85 plan but paid only $75 after the $10 discount with a mobile plan and also had the free 1-year Amazon Prime Video subscription. After the first year, the plan increased to $89 ($79 with mobile) and Amazon Prime Video was no longer free (~$9 monthly).
They had a promo on for new subscribers that offered a $69 monthly plan with free Amazon Prime Video. I asked the call centre if I could be put on the plan but the most they could do was offer a $10 discount which would have made my monthly fee $69 with no Amazon Prime Video (only broadband). I shopped around and found another provider (Slingshot) offering $65 for the same service. I can sign up for Amazon Prime Video myself for ~$9 monthly.
$65 + $9 = $74 which is $1 less than I am currently paying on my first year with 2Degrees. Its a shame they couldn't at least match the broadband price. Their customer service is better than Slingshot-- you get to talk to a real person faster and they resolve your queries quickly.
...read more
Pros
Free Amazon Prime for a year
Cons
Expensive once the promo year is up
19 December 2020
Nesta Parry 7.4
I have stayed with my provider as they came back with an offer that was as good as the one I was thinking of moving to.
Pros
Outstanding technical support
Cons
Too expensive
Showing 10 of 2156 reviews

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Reliability
7
Speed
7
Support
7
Features
7
Value
7
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Plus 6 months of Prime Video on us
Connect your home with 4G Wireless, 5G Wireless, Fibre, ADSL or VDSL broadband. We’ll set you up with the best deal in your area.
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