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Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

8.4 / 575 reviews

01 July 2022
Ria 10
Very very fast service.
Happy customers. Thank you
Pros
You can always talk to a real person,
Cons
None

8.4 / 575 reviews

27 June 2022
Sheena Bond 8.6
I have been with Now for several years and have always been happy with their service. Moving house and broadband was made very easy.
Pros
no
Cons
no

8.4 / 575 reviews

24 June 2022
Vera Pilcher 7
Great communication all the way
Thank you, wouldn’t hesitate to recommend you to all my friends and family.

9.4 / 6 reviews

24 June 2022
Sharon 10
Adrian is awesome. From first contact he was professional & knowledgeable... never over promising, always over delivering. After years of hassle & run-around from a major player, we finally have fast, reliable broadband and it costs no more. Wish we had found Adrian years ago.
Pros
Great communication, professional & knows his stuff.
Cons
None

8.2 / 89 reviews

24 June 2022
Jason 7.4
To whom it may concern, I am extremely pleased by the service provided by Arnie, he was polite, patient and convivial regarding my WiFi situation. If I have any other troubles I hope that I get to speak to him again. Arnie deserves a pay rise due to his efficiency and overall professionalism. He is an asset to your company. Kind regards, Jason Morgan.

5.6 / 364 reviews

23 June 2022
John 1.6
Spark is not value for money any more they are getting very expensive,we have been with them for years,now its time to move on,they do not care about the customers they only care for money,i tried to talk to them i got no where with them,they are set on raising there prices,they are the mosts expensive here in NZ
Pros
no
Cons
no

9.8 / 5 reviews

22 June 2022
Tony B 10
Fantastic company, fast service, fast support have never had any issues!
Pros
Great support team
Cons
None!

5.7 / 282 reviews

22 June 2022
Lynda 3.6
Total lack of concern despite the fact they know I am elderly, partially sighted and with multiple health problems and have had a dead landline (my only mean of communication) for a week. Can't even ring 111 if needed. I don't wonder they are rates 116th in the ISP category; their CS is useless.
Pros
Cheap but not cheapest.
Cons
Slow, inconsistent connection; appalling CS

8.4 / 575 reviews

22 June 2022
Sara 10
Great at looking after pre-existing customers as well as new one's
Pros
Local, responsive and works!
Cons
None

5.7 / 282 reviews

16 June 2022
Tautei 7
wifi speed is cr**, only getting 35mbs while im on a 900mbs plan and every now and then might get 300. Next month im leaving this provider.
Pros
Nothing
Cons
cr**
Showing 10 of 2184 reviews

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Reliability
7
Speed
7
Support
7
Features
7
Value
7
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