Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

09 August 2022

Alf 7

I have been with NOW for a couple of years. I find that their service and support is excellent and if I do have a problem, I talk to someone local.

05 August 2022

Maddison 7.8

Great value for money considering the other companies that offer the same services at a cheaper price, but from experience they are slow and cut out consistently. I am living residential but for the price you can't go wrong. Also, being a small nz company the support team are quick replying and very helpful weather on the phone or via email.

Pros

Quick replying, cheap, fast, reliable, quick, easy set up

Cons

Confusing website for set up.... but what broadband or electricity site isn't

05 August 2022

Carleen Lind 8.6

Great service. Had to call the help center and I spoke to a gentleman who was amazingly helpful and patient.

03 August 2022

Julie 8.6

My dad joined now for phone and internet and I was impressed, you actually got to talk to real people, waiting times weren't overly long either just all round easy to deal with.

Pros

Great service

Cons

Didn't have any

02 August 2022

David 8.4

Service has been great and very prompt No trouble accessing help anytime required

30 July 2022

Julie 2.8

Slingshot- broadband rubbish, service disinterested and annoying, and trying to get an account that works frustrating. So now I am back shopping for an internet provider that can combine service and good pricing.

Pros

Cons

Slow broadband with lagging. Account system problematic. Non responsive or slow customer service, and when Slungshot responds it is with a multichoice do it yourself email, which 4/5 times does not answer the question yo ...read more

28 July 2022

Barry 8.8

Experience has been great since I hooked up with NOW. Have had no issues whatsoever. And an all NZ company!

Pros

Efficient, friendly service

Cons

None

27 July 2022

Laura 8.6

Switched to NOW 4 months ago and wished we'd done it ages ago. The difference from our previous provider is stark. NOW have excellent customer service, friendly and helpful with any questions. Speed seems to be fine and no problems with outages.

Pros

Cons

27 July 2022

Kevin and Pauline Molloy 7.8

It is si refreshing to ring NOW and speak with a human who speaks english rather than someone one cannot understand
Well done NOW

25 July 2022

Kaz 7

Easy fast, good price recommend AAAA+++++

Pros

Cons

Showing 10 of 2184 reviews

Reliability

Speed

Support

Features

Value

Your review (up to 1000 symbols)

Pros (up to 300 symbols)

Cons (up to 300 symbols)

Latest Broadband Reviews

Leave a review of provider