Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

03 April 2017
Tim 3.4
Service desk is only open during work hours. They're not helpful when something is wrong and like to make you feel like it's always your problem
Pros
Hard to find any
Cons
Super slow and unstable, I've found it almost unusable with extremely slow speeds, I can't believe this is a UFB as I feel like it's a 56k
02 April 2017
Mike Robinson 7
Happy with the provider, except for the fact that they charge $49 if you want to change to a slower plan
31 March 2017
Paul Ross 7.6
Spark is quite expensive, but a good service with Lightbox included
29 March 2017
Korstiaan 9.4
Gigabit Fibre Brilliant
28 March 2017
Mahesh 1
Everything too slow.
28 March 2017
Cory Dennis 9
Really excellent Support over the phone.
Pros
Answers phone with REAL people and no long ques.
Cons
Not all calls were returned
27 March 2017
Gavin 3
Could not resolve my connection speed issues
Pros
Good reliability
Cons
Bad service and connection speed issues
26 March 2017
John Doe 9.6
A great ISP
Full line speed all the time.
No problems!
Pros
Free Lightbox
Cons
...none?
26 March 2017
Sally Van Gaalen 5.8
VDSL depends on time of day for speed. Weekends and evenings slow to download
Pros
Cons
12 month contract
23 March 2017
Graham 3.2
SOOOOO UNRELIABLE, Stops working at least 6 times a day....
Pros
Cons
Has to be reset every hour as it always stops working.
Showing 10 of 2191 reviews

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Reliability
7
Speed
7
Support
7
Features
7
Value
7
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