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Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

5.6 / 364 reviews

10 June 2019
lance rangi 5.8
Reliable
Pros
Reliable
Cons
Expensive

5.8 / 20 reviews

09 June 2019
kukil 2
worst ISP i've ever been with. It lagged my ping to unplayable amount more than 500ms and the customer service didn't care
Pros
cheap plans
Cons
unreliable speed/Ping/Support, customer service didn't care, overall crappy customer experience

7.5 / 57 reviews

05 June 2019
John Peters 8.6
Need to consider roll over of data

5.2 / 186 reviews

05 June 2019
Michael 5.8
I found 2 degrees broadband to be quite poor. We had lots of issues with it dropping out a lot. Their support team didn’t seem to know what the problem was either.
Pros
Good speeds
Cons
Average signal strength, poor support help

1.0 / 1 reviews

04 June 2019
SEAN JOSEPH HART 1
do not use this horrible internet company
Pros
they love to waste your time and money
Cons
everything about eol

8.2 / 89 reviews

01 June 2019
Ariyo 7.6
Support is keen to help and I hope the connection is always maintained.

5.6 / 364 reviews

01 June 2019
wei 2.4
The 0800 team is rude and not serious . I got 4 different answers from 4 person regarding why I suddenly got a more expensive bill while I am still during 1 year fixed contract.
Enough is enough,decide to walk away from this company in no time.

5.6 / 364 reviews

31 May 2019
Leanne Haglund 4.8
Hard to get hold of, not interested in keeping loyal client and reward them. Seems they would rather lose them. Hard to understand customer service on the ph
Pros
Netflix, spotifiy, include d
Cons
To hard to get to speak with so me, like can wait far to long

6.6 / 51 reviews

31 May 2019
Michael 8.4
BigPipe has been great in terms of stability and support. Their international peering is fantastic, however, there is an ongoing issue with their local NZ peering due to them being based on Spark network. As a result, all websites that are using Cloudflare CDN are routed through Japan or Hong Kong instead of going directly to the Auckland node.
Pros
Stability - never had any issues. Support - email based, however, they are very quick to respond.
Cons
Local NZ peering is terrible.

7.5 / 57 reviews

30 May 2019
Hayden Roberts 9
Fast delivery, easy
Pros
Works anywhere, can take it with uou
Cons
None
Showing 10 of 2184 reviews

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Reliability
7
Speed
7
Support
7
Features
7
Value
7
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