Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

03 September 2020

Anthony Miller 7.6

I have rang twice over the last few days and your service is fantastic better than the usual rubbish one gets in NZ from telecom or vodafone You guys are great

02 September 2020

Kubilay Hepozden 8.8

I moved to Eden Terrace recently, used my personal hot spot from my mobile phone of 2degrees; thinking I’d save some money. I was so wrong. Then, I signed up to Freedom Internet, I feel very comfortable and free.

Pros

Very convenient and fast

Cons

It’s an additional cost. (But it’s worth it)

31 August 2020

Robert Wood 9.4

In over three years with NOW, I've not had a problem. Also, first telco I've been with that reduced the amount they charged on my monthly plan.

Pros

Reasonably fast.

Cons

Odd times my computer tells me 'No Internet Connection' when the connection is still 'Connected' Likely an operation glitch!

31 August 2020

Lily 10

Appreciate the help. Very nice, thanks

27 August 2020

Dave Thomas 9.6

Been with these guys from the days when they were AirNet. They get stuff done in minutes or hours where competitors take day or weeks (or longer).

26 August 2020

Umang 1.6

***** stupid speed. got 3mbps speed in 100mbps plan. and poor customer support hope that their engineers visit my place and fix internet problem.

Pros

false hope.

Cons

A lots of can't describe here. (Need more space)

26 August 2020

Xanthe Warde 1

We are paying for 30mb/s unlimited but mostly the broadband runs so slowly my computer can’t load even the simplest webpage. Streaming is hopeless. There have been many mornings where we can’t connect at all. This company is a disgrace. If we were paying for 30mb/s and it was running a little less it would be one thing but it’s not even getting close to the next package down. Despite this adjective failure to provide the service we are paying for they refuse to release us fro ...read more

Pros

Cons

Does not provide the service paid for

26 August 2020

Leeanne Berridge 9.2

Fast and great customer service. Great communication skills and friendly faces...

25 August 2020

Zac 2.6

Website is messy and incorrect, plans arent advertised properly. They change plans on the sly so you are usually paying more than advertised price. The technicians visit at random and leave rubbish/old gear lying around. Not value for money with patchy signal.

Pros

They usually supply internet.

Cons

Service goes up and down, Admin are useless, your are often paying more than you should be, not value for money.

24 August 2020

Juliette 8.6

I found Nova Energy very easy to deal with, great service and reliable connection. However I found a provider that was more affordable for the same product.

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