Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

03 November 2025
Jill 8.2
Absolutely fabulous. Very easy to change from our previous provider. No hassle at all and speed etc hasn't changed. Couldn't really rate the support as the service is so good we haven't needed to contact them
03 November 2025
Conor 10
Fast, cheap internet accompanied with good service. The dream!
Pros
Speed, connection time, easy sign up, no issues or outages.
Cons
Didn't find it sooner.
03 November 2025
Kathleen 10
No issues what so ever. From sign up to switch over.
Pros
Reliable
Cons
N/A
03 November 2025
Tijuan 10
Simply Broadband are amazing to deal with. The quality of the service (assistance and service delivery) is great. The pricing is right and works amazingly well. Highly recommend to anyone.
Pros
Everything
Cons
None
03 November 2025
Ross 8
We converted from Spark to Simply because we no longer needed our hard phone line, or the gigabit connection. The process was totally painless, and it took us less than five minutes to re-configure our firewall to use the new connection. The move away from PPPOE meant that our firewall is now idling handling the network connection as well.
Pros
Quick, east, fast
Cons
Haven't found any yet
20 October 2025
Kaumeil 10
I'm thrilled to write this review for Simply Broadband. My switch to their service has been one of the best decisions I've made, and it's all down to two key things: flexibility and fantastic support.

Shopping for broadband is often a nightmare of complex contracts and hidden fees. Simply Broadband cuts through all that noise. Their affordable, unlimited plan with no fixed term is a game-changer. It’s refreshing to deal with a company that trusts its customers and offers such straightforward, fair terms.

The real standout moment, however, was the setup support. I needed help getting my new connection up and running and the agent I spoke to on the phone was wonderful. They didn't just read from a script; they provided clear, friendly, and patient guidance until everything was working perfectly. It felt like having a tech-savvy friend help you out.

In a market saturated with providers who make things complicated, Simply Broadband lives up to its name by keeping things simple, fair, and customer-focused. I'm a very happy customer and would recommend them to anyone
...read more
Pros
Haven't found any Cons.
Cons
None
08 October 2025
Chantelle 1
These people scam you. you pay for hyper and get normal internet speed for 11months and then no internet over the weekend as their not open and can’t contact them then ya get a fault in ya router and funny you get full internet speed, their customer service is disgusting they need to sort it out if they want customers in the future or they will go under
Pros
None
Cons
These people scam you. you pay for hyper and get normal internet speed for 11months and then no internet over the weekend as their not open and can’t contact them then ya get a fault in ya router and funny you get full internet speed, their customer service is disgusting they need to sort it out if they want customers in the future or they will go under ...read more
05 October 2025
Rob Glentworth 8
No hassle on first connection, switched from another provider seamlessly
16 September 2025
Randy Lao 3.6
Everyday i have to restart my modem.and today internet never cameback im using mobile data while writing this.never experienced anything like this with my past provider.outrageously disgusting
Pros
Customer support
Cons
Slow hyperfibre just 1000 for the 2000 plan.never seen it connect to 2000
16 September 2025
Randy Lao 3.4
Let me wait for a month.rescheduled me 3 times and just ate the money i sent them .i ended up applying for a different company.didnt even offer anything just took my money and say no refund.
Pros
None
Cons
Everything
Showing 10 of 2270 reviews

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Reliability
7
Speed
7
Support
7
Features
7
Value
7
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