Leave a review of HotShot Unlimited

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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HotShot Unlimited

There was a group of enthusiastic young Kiwis who were among the best in the industry and they shared the same belief: the existing broadband options in the market were too complex for normal households to choose, and Kiwis deserve a better &simpler broadband experience.

Here comes the birth of the best priced &simplest broadband provider in NZ — HotShot Unlimited.

Our plans are simple: we only offer naked fibre connections and we don’t lock you in. We know our customers choose to stay with us because they get great fibre broadband at an even better price. In case some unexpected happen and you have to leave for some reason, that’s absolutely ok. We have all been there before. That’s why we don’t need you to give us an unreasonably long notice period and you are free to go whenever you wish. After all, we believe that only fairness goes a long way.

Kiwis have endured slow internet performance, capped data and fixed-term contracts for too long. HotShot Unlimited is committed to using the best technologies to change this and offering the best value and simplest fibre broadband experience for Kiwis.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

COMPARE THEIR PLANS
Total: 7.2
Reliability 7.9
Speed 7.6
Support 6.9
Features 7.5
Value 8.1
Average from 15 reviews
Showing 11-15 of 15 items.
2022-06-15 12:11:45
Chris 7.2
So far no major issues - setup and switchover from previous ISP were relatively painless although had to plug into a different RJ45 on my ONT (was not advised of that). D/L speed has been well short of max, averaging around 400 Mbps unless very late at night, but it is a step up from 300 Mbps of previous ISP. Still a reasonable value proposition.
Pros
Inexpensive, simple no contract terms, no dropouts (touch wood)
Cons
D/L less than half of theoretical max on average
2022-05-19 14:36:03
David Lee 8.2
Recently moved to a new unite. My last ISP take 2 weeks but fail to connect internet. Contact hotshot who promise to connect in 4 hours which comes true finally. Excellent customer service.
2022-04-27 14:07:36
Tom Drummond 3.0
Don't have words to decribe how woeful this lot are. Signed up and paid for the 300/100 plan as it seemed good value but get 100/20. Told Northpower Fibre don't do more than 100/20. Nonsense! They can deliver 1 G and have thousands of customers on 300/100. Can't get any answer as the CC does not exist.
Pros
None so far! Just hope they can deliver eventaully! when the get their act together
Cons
Everything about this outfit does not deliver as advertised.
2020-04-03 10:28:29
Chantal 6.2
Internet is fine, but customer service is woeful. Asked to finalise connection three times yet not done, even then I continued to be charged and had to chase a refund multiple times,
2019-09-27 09:40:00
Jimmy Smith 10.0
Easy operation & Fast service delivery
Showing 11-15 of 15 items.
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