Category Archives: Auckland

Installing Fibre in your home or business

Fibre Installation NZ

How do ISP’s install fibre in my NZ home?

You’ve probably seen the signs all around you and the road or path dug up as the guys from Chorus (who are looking after more than 70% of New Zealand’s new Ultra Fast Broadband Network) or Enable or one of the other fibre network managers have been laying the new Ultra fast broadband network… but how we hear you ask can you get the fibre in the road to be fibre in your house?

Well… this handy post will explain just that! But be warned… it is not a two minute job to get a new house onto the fibre network but it will be worth the wait believe you me! ULTRA FAST BROADBAND is, ironically, well worth waiting for!

The main steps to get your property on the UFB network in New Zealand are outlined below. One of the most important steps is of course to first off compare internet providers NZ and then compare broadband plans to ensure you have the best broadband deal available. We find that Broadband Compare NZ helps with that!

The actual ultra fast broadband connection is not handles by your NZ INternet Service Provider, but is instead managed by the company that own and operate the actual network under the road. In most cases this company is Chorus. Chorus have connected tens of thousands of NZ homes and NZ businesses to their Ultra-Fast Broadband (UFB) network. The fibre install process is as easy as ABC – Agree, Build, Connect – but there are some bits of life admin that you need to jump through.

Firstly, Chorus need to meet with you to discuss and agree how they will connect your home to the ultra fast fibre broadband network but before that, as we said above you do need to compare NZ internet providers to find the best broadband plan for you and to book in an ultra fast broadband connection. Our favourite here at Broadband Compare NZ is MyRepublic – check out if you can get fibre in your home and what their best deal is using their fibre broadband availability checker here on the MyRepublic website.

Once you have ordered your new fibre connection MyRepublic or your NZ broadband provider will get in touch with the fibre broadband network manager and arrange the start of the next steps. It is worth bearing in mind that if you live in a Rights of Way, apartment building or your business is based in shared premises you will need to seek consent from your neighbours, landlord or body corporate before anyone can begin installing fibre broadband.

The NZ broadband provider (for example MyRepublic) will book a day and either morning or afternoon for the broadband network technician to meet with you at your home or business to begin the installation process. It is worth keeping in mind that this is a completely new fibre network all across NZ and as such there is a bit of work to be done… liken it to getting a new sink put in, there is some planning needed and it can’t just be done from thinking about it to getting it all complete… there needs to be a way to get the fibre from the street to your home or business, and inside your property. Chorus (or the fibre broadband network provider) will need to walk through the install process with you and get your agreement on how they are going to bring the fibre from the street to your property and where they will then install the new equipment in your house.

After that… they follow the A, B, C.

Agree.
Build.
Connect.

STAGE 1: AGREE

First thing to note is that you should really look to allow an hour for this visit and the fibre broadband network provider WILL need you to be there. After you have compared broadband plans in NZ and found the best broadband deal your NZ ISP will contact you to confirm a time to meet at your home or business to discuss and walk through what’s involved to install fibre into your property and get you connected to NZ ultra-fast broadband network.

As we said before, this visit will take around an hour and they do need you to be at home to walk you through the install process. Generally the ISP or fibre network provider will confirm a morning or afternoon appointment with you first, then the fibre technician will call the morning of the day of your appointment to set a specific time with you. Allow one hour for this visit.

Once they have confirmed a time with you, the fibre broadband technician will meet with you at your property to walk through the installation process with you and plan your fibre install. This will include what they need to do to get the fibre from the road to the outside of the building and where they will install new equipment inside your property.

How the fibre is installed from the new network in the street to your property is largely determined by how your existing services are delivered (via a buried pipe, aerial cable, etc). For example, if you have an aerial cable now it is likely that they will replace it with a fibre aerial cable. At the end of the walk through they will ask you to agree to the install plan outlined by the fibre broadband technician and sign the UFB installation consent form.

The technician will discuss the next two steps in the install process – Build and Connect – with you whilst at the property.

What is included in your NZ fibre broadband install?

For most residential properties including houses, homes in rights of way and within your apartment, you will not be charged to install fibre broadband and if there was a charge the NZ ISP will often pay it. Included in the fibre install are the following:

  • Connecting your property to the NZ fibre broadband network in your street via the most appropriate method as determined by the fibre service technician
  • Reinstating and repairing any surfaces that have been disturbed to install the fibre cable
  • Installing the external termination point on the outside of the property
  • Installing the optical network terminator inside your property
  • Connecting your NZ fibre broadband provider’s modem
  • Testing your fibre broadband connection to ensure that everything is working

If you live in a retirement complex or apartment block it is worth checking costs as there may be charges from your NZ broadband provider to cover connection costs at their end.

Not included in your NZ fibre broadband install

A few common requests are not covered as a standard fibre broadband installation but may be available at a cost.

  • Requesting another install option from the road to the property e.g. if you chose to remove aerial cable and replace with a trenched cable.
  • Electrical work to add additional power sockets – you will need to contract an electrician to do this work
  • Moving the optical network terminator after it has been installed – so think about where you want it!
  • STAGE 2: BUILD

    This part is better… because you don’t need to be present for this part of your fibre broadband installation. The broadband technicians won’t need to access your home or business as all this work happens outside. The technician returns to install fibre from the street to the outside of your property as agreed in the installation walk through.

    Whilst you don’t need to be present for the build stage you will need to be contactable by phone just in case there are changes that come up which are different to what you agreed to on the walk through. Sometimes the fibre broadband provider will be able to complete the Build work on the same day as the Agree or Connect steps.

    STAGE 3: CONNECT

    Now comes the exciting bit! …but you do need to allow up to four hours for this visit and you do need to be present as it takes place in your house or office.

    The final stage of the installation is the completion of your connection to the ultra-fast broadband network (YAY!). This is where the fibre broadband technician from the network will meet you at your property and complete the internal wiring and installation of the new equipment inside your property as agreed earlier.

    As we said above, this part can take a little time and you should allow up to four hours for this visit – the broadband technician needs to complete the work inside your home or business and so they will call you the morning of your connection appointment to confirm their arrival time. From the time the technician arrives you will need to be present for the whole time that they are there.
    Once they’ve installed the fibre equipment, the fibre broadband technician will test that it works and ensure that you’re all up and running. They will ask you to confirm that you are happy with the installation before they tidy up and leave you to start enjoying the benefits of ultra-fast broadband!

    Check out this handy short video from Chorus as another explanation of the fibre installation process in NZ and check if you can get Fibre in your street here on the MyRepublic Fibre availability checker.

    Skinny Broadband launches in New Zealand

    Cheap New Zealand Broadband on the 4G Network

    In the middle of January 2016 Skinny Mobile announced an exciting change in its business and they launched Skinny Broadband.

    When you compare broadband offered by Skinny Broadband with other NZ broadband providers they offer what looks on paper to be the best broadband package in New Zealand for a 60GB plan.

    Skinny are a company that is quite well known within the New Zealand telecoms sector as a company that shakes things up with different offerings and their broadband offering in New Zealand is no different. With the launch of Skinny Broadband they have brought mobile broadband to the masses and if you are in the right area for skinny broadband you can have a low cost, high-quality, easy-to-set-up internet connection that operates through the 4G network.

    An affordable, reliable and fast internet connection is vital in New Zealand today and that is probably why you are on Broadband Compare.co.nz – well Skinny Broadband may be a solution for you. It offers a good solution which really is no hassle at all because it runs off the 4G mobile network. So if you are after a capped broadband service (60G is the present Skinny broadband capping) at a lower cost and without any hassle then you might be excited to know about Skinny Broadband. You simply plug in your modem to the electricity socket and you’re ready to go – you can set up in under 5 minutes.

    When asked about Skinny Broadband launching, Ross Parker, General Manager of Skinny Mobile said “We’re committed to being the best value player in the broadband market and offering the same super low prices and great service that Skinny is known for” so if you live in one of Skinny Broadband’s selected 4G areas in New Zealand this really might be a good solution for you when you compare broadband providers in NZ.

    An online address checker is available on the Skinny Broadband website so customers can check whether Skinny 4G Broadband will be available at their home.

    Flip

    Cheap unlimited broadband

    Flip Broadband Packages & Information

    If you are looking at comparing cheap unlimited broadband then Flip Broadband is an excellent option.

    Flip Broadband use the same internet access network as all the other internet service providers in New Zealand (Chorus) which means that Flip Broadband is just as reliable as anyone else… you can get connected to the internet quickly and easily and you’ll be able to do all the usual internet things that you would with some of the bigger New Zealand broadband names.

    That’s not all though, Flip Broadband have invested millions in their own infrastructure which includes their own ‘internet core’ as well as excellent, fast international links. What does all this mean to you and your New Zelanad broadband connection? Well in short it means that Flip broadband can provide the same, if not better, internet connection than you are already used to.

    So what is the difference that Flip Broadband brings? Well, being blunt it is mostly their prices. Flip Broadband offer some of the cheapest broadband prices in New Zealand. Yup… we are talking New Zealand’s cheapest broadband prices… but that isn’t all that Flip Broadband have to offer. Flip Broadband speeds are also pretty darn special. Flip Broadband consistently out performs a number of the big New Zealand broadband brands in terms of ADSL broadband performance. So it is not only cheap New Zealand broadband… it is also fast New Zealand broadband.

    Customer service a key factor for you? Well that’s fine. Flip Broadband offers an industry leading online support platform for providing excellent broadband support… the Flip Broadband self service support platform is super easy to use and really intuitive… BUT if you do need to get hold of a real person at Flip Broadband then that too is quick and easy. They have an excellent customer services team that is at the end of the phone.

    One more thing…. did we mention that Flip Broadband has no contract? Yup. No contract broadband in New Zealand with Flip Broadband is a reality. They have no contracts whosoever… even if you wanted a contract term you can’t have one! That gives you piece of mind and flexibility. Flip Broadband are confident that their New Zealand broadband prices are so competitive that you wouldn’t want to leave anyhow…. here at Broadband Compare that’s the way we think broadband should be.   If you are a New Zealand broadband supplier and you’re providing a good broadband service at a good price for broadband then why would you have customers leave?

    Flip Broadband isn’t just broadband either… with Flip Broadband you get FREE national calling! How cool is that? You get free national calling and in addition to that Flip also give you 60 free carry over minutes each month too. Unlike other broadband providers in New Zealand at Flip Broadband they don’t throw away your unused data or calling minutes at the end of every month… you’ve paid for them so you should have them. Flip Broadband solved that problem by providing carry over data and minutes which lasts up to and entire year. Great added extra that in our opinion.
    So that’s about all the info you should need to make an informed choice on comparing Flip Broadband to other New Zealand broadband providers.

    Compare broadband plans

    The packages? We’ve outlined those below:
    $60 per month – 20GB Data cap
    $65 per month – 60GB Data cap
    $75 per month – 120GB Data cap
    $85 per month – UNLIMITED DATA. Winner!

    So there you have it. Check out all the full details on the Flip Broadband propositions here.

    Slingshot

    Slingshot Broadband

    Slingshot packages, speeds, reviews

    Slingshot Broadband is a great addition to the New Zealand Marketplace if you are looking for a New Zealand ISP.

    Slingshot Broadband loves all the good things you love – like brilliant NZ broadband, decent broadband prices, and amazing, good old-fashioned broadband customer service which Slingshot provide from their New Zealand-based helpdesk. Since launching in 1996, Slingshot has been on a mission to disrupt the broadband industry in New Zealand, and give Kiwi’s great value broadband internet, backed with awesome service.

    Over the past decade Slingshot have built what they like to call the Better Network. The Slingshot broadband network is the largest independent telco network in New Zealand. This network lets Slingshot drive down costs which they say that they can then pass onto you the New Zealand Broadband consumer. This Slingshot Broadband backbone then helps to provide a backbone that lets them provide you with rock-solid, speedy NZ internet.

    They have some awesome broadband prices too. Check out some of these great Slingshot packages and the prices and slingshot offers that come with them on the Slingshot website.

    Slingshot Ultra Fast Broadband Plan

    Starting at just $59.99 a month these are some cheap NZ broadband packages – With Slingshot Ultra Fast Broadband you get next generation Ultra Fast broadband at your place. That means you can use Slingshot to get faster download speeds mean snappier browsing, awesome HD video streaming, and an all round better online experience. Slingshot Broadband Fibre… it’s the future!

    Slingshot Naked Broadband Plan

    Pure, unadulterated internet! If you are only looking for a broadband connection and don’t need a home phone line then why pay for a home phone line? Naked Broadband is just that… broadband… that is NAKED! Totally awesome Slingshot broadband and no charge for a phone line you’ll never use. So go on… get naked. You get full Slingshot Broadband speed and super affordable internet without having to pay for a homeline you don’t need. Start from $65 a month for Slingshot Naked Broadband.

    Slingshot Phone & Broadband Plans

    What’s that? You DO want a home phone line? Well that’s cool. You can have that! With Slingshot Phone and Broadband packages you get brilliant value Slingshot broadband that offer great speeds via ADSL technology as well as a good range of options in the range of data caps. Prices sart from just $74 a month for Slingshot Phone and Broadband packages for New Zealand, which, in a nutshell, is great value. You get some solid as broadband, the home phone line you want and it is all backed with great service from our New Zealand-based call centre.

    Click here to check out the latest Slingshot broadband packages

    Compass Broadband

    Compass Broadband

    Broadband, Mobile and Communications Packages

    Compass are a very solid broadband provider in New Zealand. Compass Broadband has a number of benefits that you can’t get from some of the other NZ broadband suppliers including no contract deals… i.e. month to month. This is particularly useful if you have a somewhat transient lifestyle or you want to try before you fully commit.

    We also have an awesome $50 FREE CREDIT DEAL FROM COMPASS

    Get $50 Credit for your account when you join Compass.
    Use the Promo Code: 1335396 

    To get this sweet deal, just use this Promo Code when signing up online or over the phone.
    We will take care of the rest.

    Go online at www.compass.net.nz or call 0800 648 888 to join Compass.

    Compass operate on a fair and open basis. They will treat you fairly and be upfront with you. If something goes wrong, Compass will get it fixed for you as fast as they can… they know the importance of working internet in the kiwi home because they are Kiwi owned, kiwi operated and every part of Compass is right here in New Zealand, from the customer care team who answer your calls and emails to the engineers who run the Compass network.

    There is a wide variety of Compass Broadband Packages and we’ve listed a few below.
    Put simply it’s the same stuff under the hood but depends what amount of it you need… there are 3 core offerings.

    50GB a month – $69.95NZD
    100GB a month – $79.95NZD
    Uncapped, shed loads of data a month – $84.95NZD

    All packages come with installation, modem etc etc

    Compass offer great value broadband services and communications packages. At Compass they balance cost with features and service to make sure that they keep kiwis connected at the very best prices they can offer. Compass are here to help if you need help with anything related to Broadband and communications and Compass Promo Codes and Compass Broadband deals will save you big on your internet!

    You can use our Compass Broadband Promo codes when you sign up at Compass whether you call, email or live chat with them to arrange your Broadband. Compass are available from 8am to 9pm every day of the year and switching to Compass is EASY! When you switch to Compass you can expect them to work hard to connect you as quickly as possible and to keep you that way – which is what you want from a new Broadband Provider!

    MyRepublic launch VDSL as a Fibre Stepping Stone

    MyRepublic now available to all!

    So you’ve just moved house and you’re looking at getting the Internet sorted and you’ve heard all about the Fibre Network rollout and how it will send your home surfing and video streaming to LIGHT SPEED!!

    So you stick your address in the Fibre Checker and then…

    Gutted!

    There is no fibre in your street yet!!

    But don’t fret! Fibre is coming all across New Zealand and the good news is that if you want a fibre service you can join MyRepublic now with the next best thing – Boost VDSL. Once fibre is in your street you’ll be prioritised and hooked up to fibre as soon as possible!

    MyRepublic Boost VDSL is basically a Fibre stepping stone… VDSL will give you the fastest speeds capable over your copper line and once you’re signed up the great guys at MyRepublic will switch you to fibre as soon as humanly possible… no admin, no delays!

    The MyRepublic Boost VDSL options are outlined in full on their site and you can customise your plan to be exactly what you need. During the sign up process MyRepublic will also ask you some questions about your future fibre install to ensure a smooth upgrade once fibre is available in your road and house.

    The MyRepublic Boost VDSL option is only available on a 24 month plan but when your address is fibre ready, MyRepublic will transition you to fibre for free within that 24 month term and you don’t need to do a thing…. as soon as you’re ready to switch up to fibre MyRepublic will be in touch so you can tweak your plan for the very best fibre broadband plan for you.

    So what are you waiting for? MyRepublic have loads of great features including a free high speed router, New Zealand based customer service and enhanced video streaming capabilities.
    Check out the MyRepublic difference and see if you can get Fibre Broadband here.

    Big Pipe

    Owned by Spark… the company that used to be Telecom, Bigpipe is mainly about offering the lowest price.

    There are a lot of positives about Bigpipe Broadband but it all depends on how technical you are and how comfortable you are with the idea of sorting out most of your own broadband problems…

    With Bigpipe Broadband there’s no telephone support, just email.
    Bigpipe broadband has no installation charge.
    Bigpipe has no fixed term contracts.
    Bigpipe broadband does NOT provide a router, you need to buy your own fibre router.

    Bigpipe is a naked line which means that you’ll no longer have a telephone line and if you want a VoIP phone you’ll have to make your own arrangements… likewise a static IP address.

    If all of that text made very little sense then Bigpipe is NOT the New Zealand broadband provider for you!